My Mac Does Not Have Xerox Software

To install a network printer on Mac OSX:

  1. My Mac Does Not Have Xerox Software Download
  2. My Mac Does Not Have Xerox Software Update
  3. My Mac Does Not Have Xerox Software Work

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This process is not for the Student Xerox printers located in ZSR Library and other buildings on campus. The Student printers can be installed from zsr.wfu.edu/print. Please note that you cannot connect to Xerox printers while connected to WFUguest, WFUmydevices, or eduroam wireless networks.

Download the Xerox Printer Driver

Due to the many Mac models and operating systems on campus, it is best to download the latest printer drivers from Xerox site. Check which operating system your Mac is running before you begin.

  • Navigate to support.xerox.com
  • Type the model of your printer in the search field (e.g. AltaLink C8055) and complete your search
  • Select your printer model from the search results
  • Select 'Drivers and Downloads' tab and choose a driver
  • Under 'Associated Product,' select 'Built-in Controller'
  • Click the 'Operating System' tab and choose your Mac's operating system
  • Select the most recent 'macOS Common Print Driver Installer' to download

Install the Xerox Printer Driver (Mojave and earlier)

  • Double-click the downloaded Xerox Print Driver.dmg and then launch the Xerox Print Driver.pkg

  • Click Continue to move through the installation wizard
  • Click through the prompts to 'Agree' to the terms and 'Install'
  • When prompted, enter your computer's password
  • Click The single-printer icon (right). Type in the IP address of the desired Xerox printer. Click 'Continue'
    • To locate the IP address of the appropriate printer, please visit the Lookup Printer IP Address on Mac OS X article
  • If you are prompted, pick the correct printer model type (you can find them directly on the printer)
  • Click 'Close'
  • Open System Preferences (either on your Dock or from the Apple Menu).
  • Click Printers & Scanners.
  • The Xerox printer should now be listed as an available printer.
  • If the Xerox printer you are adding requires an Accounting Code/Printer Code, please follow these instructions: Setup Xerox Printer Accounting on Mac OS X

Install the Xerox Printer Driver (Catalina and later)

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  • Double-click the downloaded Xerox Print Driver.dmg and then launch the Xerox Print Driver.pkg
  • Click Continue to move through the installation wizard
  • Click through the prompts to 'Agree' to the terms and 'Install'
  • When prompted, enter your computer's password
  • After installing the printer driver the Printers and Scanners window should open where you can add the Xerox printer.
    • If you need to open the Printer and Scanners window later, you can locate it by going to System Preferences then Printers and Scanners

Add the printer by either printer name or by the IP address:

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  • Click the ‘+’ to add your printer and select the ‘IP’ tab
  • In the ‘Address’ field enter the printer-name-xrx.printer.wfu.edu (example: cars-306-xrx.printer.wfu.edu)
    • You can also add the printer’s IP address in the ‘Address’ field. To locate the IP address of the appropriate printer, please visit the Lookup Printer IP Address on Mac OS X article
  • Ensure the ‘Protocol’ field is set to ‘Line Printer Daemon - LPD’
  • The ‘Use’ field should auto populate the correct printer type. The computer will search for the appropriate driver to use, which may take a few seconds to populate.
    • If the ‘Use’ field populates with Generic PostScript Printer, double check the spelling of the printer name in the ‘Address’ field, remove and re-add some characters from the ‘Address’ field to restart the search. If the correct printer still does not populate the ‘Use’ field, manually select the correct printer in the ‘Use’ field.
  • If the Xerox printer you are adding requires an Accounting Code/Printer Code, please follow these instructions: Setup Xerox Printer Accounting on Mac OS X

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    My Mac Does Not Have Xerox Software Update

    • Image Enhancement Technology: Visioneer Acuity
    • Weight: 6.3 lbs.
    • Simplex or Duplex: Duplex (two side scanning)
    • Interface: Hi-speed USB 2.0 (1.1 compatible)
    • Optical Resolution: 600 dpi
    • ADF Capacity: 50 sheets (20 lb. paper)
    • Visioneer OneTouch Technology (PC): Yes
    • Duty Cycle: 2500 pages/day
    • ADF Maximum Paper Size: 8.5' x 14' in
    • ADF Minimum Paper Size: 2.5' x 2' in
    • Dimensions: 12' x 17.6' x 12.9' (W×D×H)
    • Output Bit Depth: 24-bit color, 8-bit grayscale, 1-bit black & white
    • Scan Method: Duplex Automatic Document Feeder
    • Light Source: Dual White LED lamps (Instant On)
    • Maximum Paper Size: 8.5' x 14' in
    • Drivers: PC: TWAIN, WIA, ISIS Mac: TWAIN, ICA
    • Imaging sensor: Dual CCD (Charge Coupled Device)
    • ADF Paper Thickness Range: 16 - 28 lbs.
    • Background Color: Black
    • Minimum Paper Size: 2.5' x 2' in
    • Speed @ 300 dpi, b&w, grayscale, or color: 25 ppm simplex / 50 ipm duplex

    My Mac Does Not Have Xerox Software Work

    • Xerox® DocuMate® 152i Scanner
    • Power Cable
    • USB Cable
    • Power Supply
    • Quick Installation Guide
    • Technical Support Card
    • DVD-ROM including:
      • User’s Manual
      • Visioneer OneTouch (PC)
      • Visioneer Capture SE (PC)
      • Visioneer Organizer AI (PC)
      • Visioneer Acuity (PC)
      • Visioneer Scan Utility (Mac)
      • ABBYY Business Card Reader (PC)
      • ABBYY FineReader OCR software (Mac/PC)
      • Scanner Drivers: Visioneer TWAIN DriverPLUS, ISIS® and Microsoft Windows Image Acquisition (WIA) Driver, ICA (Mac) driver