Mac App Download Stuck On Pause

May 11, 2017  To fix an iPhone app that’s stuck loading or waiting, tap on the circle of the loading app in the App Store to stop the download.Next, tap UPDATE and the app will download like it should! Restarting the download is a simple way to fix iPhone apps that get stuck updating and apps that get stuck loading.

If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.


If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:

Connect to Wi-Fi

If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac, or on your Apple Watch.

To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.

Pause and restart the app download

Mac App Download Stuck On Paused

When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.

Mac App Download Stuck On Pause

Can't Download App On Mac

Restart your device

If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch, or Apple TV.

If you delete an app, you might lose the content associated with it.

Get more help

If you still have issues with apps on your device, contact Apple Support.

Hi, cagr1805.

The following articles might help you get your updates resumed (they may need to be cancelled, then restarted rather than resumed):

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Pause, resume, or cancel an app download

  • To pause or resume a download in App Store, in the toolbar, click Purchases, find the app in the list, and then click Pause or Resume.During the download, the amount downloaded and estimated download time remaining are shown.While installing, the estimated time remaining is shown.
  • To cancel a download in App Store, in the toolbar, click Purchases, find the app in the list, hold down the Option key, and then click Cancel.
  • To pause or resume a download in Launchpad, click the app icon.
  • To cancel a download in Launchpad, hold down the app icon until all the icons start to jiggle, and then click the app’s delete button (x).
  • To cancel a download in the Finder, click the app's delete button (x).

If a download is interrupted because you lose your Internet connection or quit App Store, App Store starts the download again when the Internet connection is restored or the next time you open App Store.

Mac Apps Download

To start downloading any apps you purchased but haven’t successfully downloaded, choose Store > “Check for Unfinished Downloads.”

If that doesn't help, you might take a look at Mac App Store: How to resume interrupted downloads.

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All the best,

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