Adobe Genuine Software Verification Failure Fix Fo Mac

  1. Adobe Genuine Software Verification Failure Fix Fo Mac Computer
  2. Adobe Genuine Software Verification Failure Fix Fo Mac Os


May 23, 2019  The Adobe Suite is one of the most complete packages for a video/photo editor to use. It packs a lot of features in multiple apps and they are all very intuitive and user-friendly. In the latest releases, Adobe is implementing the Adobe Genuine Software Integrity more aggressively. This is meant to discourage piracy and keep better track of genuine users. Jul 27, 2018  Fixed Adobe Genuine Software Verification Failure Installation Failed #adobe #youtube #ti. The all-new Adobe Creative Suite 2 and Mac OS X v.10.4 (Tiger) make this a great time to be an Adobe customer on the Mac platform. Adobe and Apple have worked closely together through the development of Mac OS X 10.4 (Tiger) and Adobe Creative Suite 2 to ensure that our software. May 23, 2016  Adobe is carrying out validation tests to alert users who run pirated copies of their software. Those who have 'non genuine' software installed receive a pop-up. Jan 11, 2019  'Adobe Genuine Software Verification Failure Installation Failed. The product you are trying to install is not an Adobe Genuine Software and appears to.

Creative Cloud Packager is no longer in development and no updates will be provided. Also, Creative Cloud Packager cannot be used to create packages that include CC 2019 apps or later. Learn More.

We recommend that you use the create package workflows provided in the Adode Admin Console. Mac dictation apps.

See how to create Named User Licensing packages and Shared Device Licensing packages.

Creative Cloud Enterprise customers can remove old and apply new serialized licensing to end-user machines without reinstalling the software. This article explains how to apply and verify serialized licenses.

You can either apply new serialized licensing or see Solutions, if you are experiencing the following error:

'Your license is expiring'


Contact your Account Representative or Adobe, if you are unaware about the changes in serialized licensing.

Use the Creative Cloud Packager to generate new license files and apply those to your existing user base. The AdobeSerialization and RemoveVolumeSerial application provided must be run with administrative rights. System management tools can be used to deploy these files. No command-line arguments are required. These tools are designed to run silently in the background.


Before applying licensing, exit all Adobe applications. They use the licensing files and can damage your licensing if running during this process.

  1. Using a valid Creative Cloud ENT serial number, create a set of license files in the Creative Cloud Packager.

    Use the one year expiring serial number you were provided by your Account Representative, if issued. Otherwise, the Adobe Licensing website contains the most updated Creative Cloud ENT serial numbers. Contact Adobe for assistance locating the correct serial number.

  2. Uninstall the Creative Cloud desktop application, if installed.

    The Creative Cloud desktop application is not recommended on serialized machines. Any users that login with a named user license can disrupt serialized licensing.

    Administrative users can run a utility to uninstall the Creative Cloud desktop application. IT Administrators can silently run a command against machines to remove the application using system management software such as SCCM or Casper. For instructions, see uninstall the Creative Cloud desktop app.

  3. Remove existing serialization from end-user machines.

    Removing your existing expiring serial number prevents future installations using the incorrect licensing. This step removes all Creative Cloud ENT licenses from the machine. Although, a serial number was used to generate the files, it is not required to remove serialization.

    Using the licensing files created previously, run the RemoveVolumeSerial application with administrator rights on the machine or silently with system management application such as SCCM or Casper.

  4. The removal and adding of serialization can be combined with a script or task sequence. Applying the license files places the new serial number on the machine and sets it as the active license.

    Using the licensing files created previously, run the AdobeSerialization application with administrator rights on the machine or silently with system management application such as SCCM or Casper.


    Additional command-line parameters are not necessary for removing existing serialization or applying new one. The application is designed to run silently. Most users so not even see the command window. The success or failure is recorded in the oobelib.log. For more information, see verify serialized license.

There are two methods to verify that your licensing has been applied. The licensing tool logs success and failure in the oobelib.log file. Furthermore, during installation and launch, the products write an ISO file that contains the type of licensing.

The RemoveVolumeSerial and AdobeSerialization application write success/failure in the oobelib.log file. If run from a user account, it appears in the user temporary folder. System management tools typically run in System or Root access. These tools place the log in the system log location.

  • User Log Location
    • Windows
    • Mac
  • System and Root Log Locations
    • Windows
    • Mac

For information on reading the log, see Logging.

During installation and launch of the Creative Cloud products a software ISO tag is written to the operating system. These can also be used to determine the actual license being used by the product. You can use management systems to scan for the Return codes or software tags to verify the licensing status.

ISO tags are stored in the following locations

  • Windows
  • Mac
    /Library/Application Support/

Important information for license verification

  • These files are typically generated on installation and product launch. Running the license files does not generate these files.
  • The Creative Cloud Enterprise file resembles{}CreativeCloudEnt-1.0-{Win Mac}-GM-MUL.
  • The license being applied to the machine is encoded and near the bottom of the ISO file in a field called <swid:serial_number>.
  • The encoded version is used by all machines.

To decode the serial number


  1. Use the Create License File mentioned option above to generate license files using your serial number.
  2. Apply your new serial number to a machine.
  3. Open the OOBELib.log file and scroll to the bottom. Your encoded serial number appears after LEIDLocForType2A entry written for SN.

Adobe Genuine Software Verification Failure Fix Fo Mac Computer

Adobe Customer Care

  1. Open a support case through your One Console and include the encoded serial number.
  2. Adobe representatives can provide you with the last four digits of the decoded serial number.
  3. You can then match these four digits to the serial number on the Adobe Licensing Website.

Adobe Genuine Software Verification Failure Fix Fo Mac Os