To find out what bit of software or hardware happens to be being blocked, you have to establish what Process ID it uses, then identify the software/hardware from its PID, and go from there, either killing or uninstalling the hardware/software, and repeating until the click succeeds. Mac App Store and identified developers: When you try to open a new app and it’s not on the list of identified developers that’s saved within the operating system, the Mac tells you it can’t.
Topics Map > OS and Desktop Applications > Operating Systems > Mac OS X
This document describes how to enable installation of applications from sources other than the Mac App Store on macOS.
By default, Mac OS only allows users to install applications from 'verified sources.' In effect, this means that users are unable to install most applications downloaded from the internet or stored on physical media without receiving the error message below:
Users can follow the directions below to prevent this error message from appearing in one of two ways:
- Changing Gatekeeper's settings (10.8.x / 10.9.x / 10.10.x / 10.11.x)—this is useful for users who download a lot of programs that are not from 'verified sources.'
- Changing Gatekeeper's settings (10.12.x / 10.13.x)—the same steps as above, but for Mac's Sierra and High Sierra OS
- Manually allowing individual applications to launch—this is the best method for users who do not want to change the global setting to allow all applications to run.
For more information about this message, please visit Apple's KB article on the topic: http://support.apple.com/kb/HT5290.
Change Gatekeeper Settings (10.8.x / 10.9.x / 10.10.x / 10.11.x):
Open the System Preferences. This can be done by either clicking on the System Preferences icon in the Dock or by going to Apple Menu > System Preferences.
Open the Security & Privacy pane by clicking Security & Privacy.
Make sure that the General tab is selected. Click the icon labeled Click the lock to make changes.
Enter your username and password into the prompt that appears and click Unlock.
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Under the section labeled Allow applications downloaded from:, select Anywhere. On the prompt that appears, click Allow From Anywhere.
Note: In Max OSX 10.12 Sierra and 10.13 High Sierra, the 'Anywhere' option does not appear. In these cases you will need to follow the instructions below for manually launching the application
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Exit System Preferences by clicking the red button in the upper left of the window. You should now be able to install applications downloaded from the internet.
To Manually Launch Application:
While holding down the control key on your keyboard, click the application's icon once to make a dropdown menu appear.
Select Open from the menu. A new window will appear.
Click Open in that window to launch the application. You should only need to do this once per application, on the first launch. After that, you'll be able to launch the application any way you like.
System Preferences Mac
Mac System Preferences Shortcut
Change Gatekeeper Settings (10.12.x / 10.13.x):
- For OSX Sierra, we recommend consulting Apple's documentation at the following link: macOS Sierra: Open an app from an unidentified developer