Where To Find My Epson Software On My Mac


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Firmware updates are released mostly to fix firmware bugs, crashes or issues to improve a printer's performance. However, this is not the case if you are using a remanufactured or third party ink cartridges.

Aside from fixing printer issues, firmware updates are also designed by printer industries to limit the use of third party ink cartridges. If you are currently using or planning to use remanufactured inks, then we strongly advise you to 'NOT' update your printer's firmware to the latest version. Please note that once your firmware has been updated, your printer will only accept OEM or original ink cartridges unless you will perform an Epson printer firmware downgrade or reset it back to its default settings.

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How would I know if my printer's firmware has been updated?

Printer industries can automatically update your printer's firmware without you knowing especially if it is connected to your Wi-Fi or through a cable that is connected directly to your computer with an internet connection.

If you are getting an error messages such as 'Cartridge is missing or damaged.', 'Remove and reinstall ink cartridge.', 'Cartridge not being recognized.' or if the ink cartridges suddenly stopped working when it was working perfectly fine the first time, it means that you might be one of those who are affected by the firmware update. But no worries as you can still have your printer to accept remanufactured ink cartridges by doing an Epson printer firmware reset or downgrade which will be discussed later in this page.

How can I avoid this update?

We highly suggest you to check and read carefully any message that pops up on your computer or printer screen and to not accept it if prompted for a firmware update. It will also be best to disable the auto-update feature found on your printer settings.

How can I reverse or perform an Epson printer firmware downgrade?
Where To Find My Epson Software On My Mac

Recently, Epson released a firmware update. If you are not yet affected by this, you can refer to the instructions below on how to disable future Epson firmware upgrades. Otherwise, if you are one of those that are affected by this recent Epson firmware changes, then the instructions below might help you on how to do an Epson printer firmware reset or Epson firmware downgrade.

NOTE: Please be informed that using our compatible replacement printer ink cartridges will never void your printer warranty. Please contact us for any further questions.

How to Disable Epson Future Firmware Upgrades (For printers using Epson 288, 410 and 702 cartridges)

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The following instructions work for Epson Expression XP on Windows operating system.

Option 1 - Disable Auto Update Settings from Epson Software Updater

  1. Use the Windows search bar to search and open the 'Epson Software Updater' program.
  2. Select your printer model from the list, if necessary.
  3. Click on the 'Auto update settings' link.
  4. Select 'Never' from the drop down menu on the 'Interval to Check' column to turn off or disable the auto firmware update.
  5. Click 'OK' and then 'Exit' button to save your new settings.

Option 2 - Disable Auto Update Settings from Windows Taskbar

  1. Right click on the Epson printer icon on your Windows Taskbar.
  2. Select the 'Software Update Settings' from the list.
  3. Select the 'Never' option and then 'OK' to save the setting.

How to Revert or Perform an Epson Firmware Downgrade for Expression Series Printer

Printer Using Epson T288 Cartridges

The following instructions will work on the printer models list on step #2 below.

NOTE: Make sure that your printer model name match with the model in the list before downgrading the firmware.
  1. Turn off the printer.A. For Epson XP-330, Epson XP-430 and Epson XP-434
    While the printer is off, press and hold home, power, left arrow and cancel buttons at the same time, until ROM menu appears on your printer's display.
    B. For Epson XP-340, Epson XP-440 and Epson XP-446
    While the printer is off, press and hold power, down arrow, left arrow and cancel buttons at the same time, until you ROM menu appears on your printer's display.
  2. Download and run the older version of the firmware installation package on your computer. Visit Drivers Collection and use their search function to find the firmware that you need. Input your printer 'Downgrade to Firmware version' as your keyword. Find and download the right version for your operating system (MacOs or Windows)
    Last update date: 29th August, 2019
    Latest Firmware Version
    Latest Version: SO20J8
    Latest Version: SO20J8
    Latest Version: SO20J8
    Latest Version: SO20J8
    Latest Version: SO20J8
    Latest Version: SO20J8
    Latest Version: NK11J1-USA (Release 2019.2)
    Latest Version: NQ17J1 (Release 2019.2)
    Latest Version: NP17Q1 (Release 2019.2)
    Latest Version: NR17Q1 (Release 2019.2)
  3. Click on the 'Next' button to start the installation.
  4. Agree to the terms and click on 'Next' button to continue.
  5. Click 'Next' to continue.
  6. Click 'Yes' to overwrite the updated firmware.
    IMPORTANT: Make sure that the printer power is always on and doesn't get interrupted beyond this point. Otherwise, the printer might be damaged beyond repair.
  7. Click 'Start' to begin the installation.
  8. Check on your printer and wait until the word Finished!' appears on the display.
  9. Go back to your computer, and click the 'Finish' button on installer to complete the installation.
  10. Disconnect the power cable from the back of the printer, and then reconnect.
  11. Finally, turn your printer back on. At this point, error message 'Wrong ink tanks' might still appear on your printer screen. To clear this message, you will need to remove all the cartridges, and then reinstall them. After that, you should be able to start printing with your compatible T288 ink cartridge again.