Aug 03, 2019  From Tuesday onwards, one of my contacts all of a sudden couldn’t open iMessages from me. The app crashed on his device upon attempts to open my iMessages to him. Tonight, the exact same problem occurs when sending iMessage to yet another contact. They’re not on iOS 13 betas. Only these two contacts (so far). ‎Stay connected using Verizon Messages on your Smartphone, tablet, and computer. And keep the conversation engaging with personalized texts, photos, videos and gift cards worth up to $100 at stores like Starbucks, Amazon, and more. Now anyone can download. Check for App Updates and make sure to upgrade to the latest version using your Mac App store. This is especially important for users who have blocked the auto-update setting on their MacBook Use the Disk-Utility tool on your Mac and regularly check for problematic disk permissions and fix the related issues.

1. My Message App Crashed Mac Hard Drive
2. Message
3. Mac Crashed Now What
4. Messages App Freezing Mac

Your Mac is probably pretty much trouble free, at least most of the time. But occasionally you may experience a system, process, or app crash that stops you in your tracks, and prevents you from continuing to work. These crashes are usually fleeting in nature, and resolved by simply relaunching the app or restarting your Mac.

And while an occasional crash can be frustrating, it’s generally not something to worry too much about. Stuff happens, and you can think of it as one of the many reasons you have a good backup system in place. (You do, don’t you?)

Now, when a crash starts occurring on a more regular basis, or you notice it always happens when x event occurs, it may be time to start delving into the crash and discover what may be causing the problem.

In this Rocket Yard Guide, we’re going to take a look at using the Console app to track down the cause of a system or app crash. With any luck, the Console app will be able to help you resolve the problem that’s causing the crash, or at least give you a good idea of what’s going on.

What is the Console App?
Back in the early years of computing, the console was a terminal that was attached to a computer to monitor the status of the system. If you go back even further, the console may have been a bank of meters, lights, and switches that indicated how well the computer was operating.

The Console app included with the Mac is a modern-day version of the old computer console; its primary job is to help you monitor how well your Mac is operating. It can do this because of its ability to display logs, status, and error files your Mac’s operating system and individual apps generate as they’re running.

Log Files
There are a number of different types of files that apps, processes, and the system generate as they work; you can think of them as a journal or diary of what’s going on at any point in time. While there are diagnostic files, crash files, log files, and a few other types, we’re going to refer to them collectively as log files. And for the most part, they can all be read by the Console app.

The Console app can also look at process messages, and a few other real-time events, but we’re going to concentrate on looking at log files to discover what happened in the past, such as when the system or an app crashed.

Introduction to Console
Even if you haven’t experienced a recent system or app crash, or an unexpected restart, go ahead and launch the Console app, so you can become familiar with the interface.

Launch Console, located at /Applications/Utilities.

Console may look a bit different, depending on the version of the Mac operating system you’re using. Most changes from system to system are cosmetic, such as a few name changes here and there, although there was a significant change going from OS X El Capitan to macOS Sierra. The primary change was the removal or relocation of some troubleshooting tools used when looking at real-time events. Since we’re not developers trying to track down bugs, that shouldn’t have much effect on our use of Console to review log files.

With the Console app open, you’ll see a multi-pane interface, with a sidebar used to select either real-time messages or log files for display, a toolbar across the top, and in new versions of Console, a search bar and tab bar just below the toolbar.

Accessing Log Files

Log files you may be interested in reviewing for information about what caused a crash are found in the Console sidebar under the heading:

• User Reports (User Diagnostic Reports in earlier versions of Console): Crash reports for user processes and applications.
• System Reports (System Diagnostic Reports in earlier versions of Console): Analytics, diagnostics, and crash reports for system processes.
• System log: A log of current system events and messages.
• ~/Library/Logs: Application logs for the current logged in user.
• /Library/Logs: Application and process event logs for all users.
• /var/logs: Log files for maintenance scripts used by the system.

To access a log file, select the category in the sidebar you’re interested in. If the category has a chevron next to its name, expand the chevron by clicking or tapping on it.

A list of log files will be displayed, either within the sidebar or in the main viewing pane, depending on the Console version you’re using.

Select one of the listed files to view its content.

The log file names usually contain the process or app name that generated the file, the date, the name of the Mac, and finally, the file type, such as crash, diag, or analytics.

For the most part, the crash logs will be the ones you’ll be interested in for troubleshooting system or app crashes, but the diag ones are also interesting to review, since they may contain information about unusual memory usage or high levels of CPU usage.

Understanding Reports
Crash reports are broken into multiple sections, with the first section containing all the information about what process crashed:

• Process: Lists the name of the process, such as TextEdit.
• Path: The process location.
• Identifier: The unique process name, such as com.apple.textedit.
• Version: The version of the app or process.
• Code Type: The processor type the code is meant to run under.
• Parent Process: If the process that crashed was spawned by another process, it will be listed here.
• Responsible: Usually the app or process name or developer.
• User ID: The user ID in use by the app or process.

The next section tells you when the app or process crashed:

• Date/Time: The date and time when the process or app terminated.
• OS Version: The version of the Mac OS that was running at the time of the crash. An interesting side note: Console still uses OS X as the operating system name, although the version number is correct.
• Report Version: The version number of the crash report style in use.
• Anonymous UUID: This is a long string of numbers and letters that are a unique identifier of the process.
• Time Awake Since Boot: How long the system has been running, displayed as the number of seconds.
• System Integrity Protection: Shows status of SIP.

And finally, the meat of the problem: what caused the crash.

• Crashed Thread: Which process thread was running when the crash occurred.
• Exception Type: This is the actual event that caused the crash.
• Exception Codes: Additional details about what caused the exception type.
• Exception Note: Message, if any, generated by the crash.
• Termination Signal: The name of the signal type used to tell the process to quit.
• Termination Reason: The category for why the termination signal was initiated.
• Termination Process: Which process initiated the termination.

The next long section of the report lists what led to the crash in reverse chronological order, starting with the thread listed as the cause. This may seem like a goldmine for discovering what caused your crash, and it is. This section and the next, which is called a backtrace, can be very helpful for the developer to troubleshoot a system or app crash. However, it’s usually not very helpful for most users.

What Can I Do With This Information?
One of the best things you can do is contact the developer, open a support ticket, and send in this crash report. Developers need this type of information to troubleshoot and refine their apps or code.

Depending on the version of Console you’re using, you can either:

Use the Save As command under the File menu to save a copy of the crash report, which you can then send to the developer. Or, if you’re using a later version of Console, you can use the Share button in the toolbar to attach the crash report to an email.

You can also right-click on the crash report name and select Reveal in Finder from the popup menu. You can then use the Finder to make a copy to send along to the developer.

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If you’re trying to resolve the crash on your own, pay attention to the exact time the crash occurred, then check the diagnostic logs and analytics logs for unusual events that may have occurred at or near the same time. You’re looking for excessive memory or CPU usage, as an example. You may find, for example, that WebKit, a core component of Safari, was using a great deal of RAM when the crash occurred, something you may be able to correct by adding more RAM. Or, perhaps CPU usage was so high that on a hot summer day, your Mac couldn’t cope with the high temperatures.

Another thing to look at is the app version that was crashing. Many times an app crash can be caused by an out-of-date version. Check with the app developer to see what the current version is, and which version, if any, is recommended to run on your version of the Mac OS.

For more information about using the Console app, you can find details on advanced usage at Apple’s support site for Console Help.

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Does your messages app keeps crashing on Samsung Galaxy S8? If you are trying to find solutions to this issue, in this guide, you will find 5 easy tips.

Android Issues & Fixes

My Message App Crashed Mac Hard Drive

Q: Every time I try to open messages app I get an error and it closes. I’ve tried many solutions but still got the error. This all started after I emptied my inbox! I have downloaded Google messages for now. I have the Samsung Galaxy S8 !! Please help!

We have received quite a lot of complaints from Android users about “messages app keeps crashing” issue on Android, among which the user of Samsung Galaxy S8 is the most topical one, just like the user we mentioned above. After meeting this error, your messages app will stop working and you have to solve it by finding solutions from various forums and websites. But it’s really a big project to find solutions and try them one by one, right?

To save your time and help you figure out what happened to your messages app and how to address it, in this guide, we will specifically give you the reasons why messages app stops working on Galaxy S8 and what you need to do to fix it. If you are one of the victims that are bothered by the “messages app keeps crashing” issue, just keep reading our guide as it might be helpful.

What Causes Messages App Keeps Crashing on Samsung Galaxy S8

There are many reasons that might cause messages app to crash and the most common cause of crashes are listed as below:

1. The software on your Galaxy S8 might have been outdated.

2. The caches or data of your Messages app have been corrupted and needs to be updated.

3. Your firmware has some problem that was needed to be addressed.

4. Other apps that have crashed influence the messages app.

5. Many other unknown errors on your Galaxy S8.

For these reasons, we have prepared some solutions for you. Keep reading to get them.

Solutions to “My Messages App Keeps Crashing on Samsung Galaxy S8” Issue

Solution 1. Restart Your Samsung Galaxy S8

Sometimes, restarting app can fix everything. Through restarting, your Samsung device will perform smoother. If your Samsung keeps crashing after rebooting, just move to the solution 2.

Solution 2. Update Your Software

Sometimes, this issue might be caused by incompatibility between the messages app and firmware. In other words, if you have recently updated your firmware and before long this messages error comes out, this would be more possible that the version of messages app is no longer compatible with the new firmware. In order to solve this issue, you can go to check if there’s an update available for your software. If there is, just update it. Here’s how to make it:

1. From the Home screen, Swipe up for the Apps screen, then tap Settings.

2. Scroll down and tap Software update.

3. Click Download updates manually.

4. If a system update is available, download and install the update by following the on-screen prompts. For this example, complete the steps by touching Back.

It’s depending on your software version, sometimes, this process is needed to be repeated several times.

Solution 3. Clear Cache and Data of Messages App

The corrupted caches and data or incorrect settings can also cause your messages app to stop working. So if you want to solve this problem, you can go to reset the messages app by clearing the caches and data in the messages app. Here’s how to make it.

1. From the Home screen, swipe up on an empty spot to open the Apps tray.

2. Tap Settings > Apps > Find and tap Messenger.

3. Tap Storage > Tap Clear cache > Tap Clear data and then tap OK.

Solution 4. Wipe Cache Partition

If you have recently updated your Samsung device, there’s a chance some of the caches in the device have been corrupted. When your Samsung continues to use those corrupted files, errors like messages app error might occur. So you need to delete those old caches. Here’s what you need to do:

1. Turn off your Samsung Galaxy S8.

2. Press and hold the Volume Up and the Bixby key, then press and hold the power key until the Android logo displays.

3. Press the Volume down key several times to highlight “wipe cache partition”.

Message

4. Press the Power key to select.

5. Press the Volume down key to highlight “yes” and press the Power key to choose.

6. After the wiping process is complete, “Reboot system now” is the highlight.

7. Then press the Power key to restart your Samsung device.

Solution 5. Conduct a Factory Reset to Your Samsung Galaxy S8

Mac Crashed Now What

If you have tried all the solutions above and the issue still exists, you can try to perform a factory reset on your device. Here’re the steps to conduct a factory reset:

Factory reset will erase all data and information that you have stored in internal memory. So we would recommend you to back up your device before you reset your phone. You should also make sure your Samsung’s battery is more than 60% or the process will be forced to stop and you may lose data while resetting due to the lack of battery.

By the way, if you forget to back up your device before and lose some important data after the factory reset, you can read this guide to get your lost data back.

1. Open Settings on your Samsung device > Scroll down and select General management option.

2. Click Reset option.

3. Other options will appear once you click Reset, then click on factory data reset.

Factory Reset Your Samsung Galaxy S8 – Step 3

Messages App Freezing Mac

4. Scroll and read the information on the screen > Click Reset button.

5. Then you will see Delete All button and click it.

The Bottom Line

We hope you would have definitely fixed “unfortunately, messages have stopped” error on Android Galaxy S8 with the solutions above. They are simple to operate and everybody can easily perform. Besides, if you meet data loss while resetting, the message extractor is also useful, you can download one to have a try.

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