Running iOS 11? See our iOS Screen Sharing Update!
- Stop desktop sharing. In the desktop sharing window, click the pop-up menu, point to the desktop that you want to stop sharing, and then click Stop Sharing. Accept or decline a desktop sharing invitation. If you see the desktop sharing invitation in the conversation window, click Join to join the desktop sharing session, or click Ignore to decline the desktop sharing invitation.
- Sep 29, 2016 Sharing files from a Mac to PC involves a little more work. It’s still not difficult, though, and the steps you will need to take to share files from your Mac to your PC are outlined below. You need to have your Mac and PC connected to the same network for this process as well. On your Mac, go to System Preferences - Sharing - File Sharing.
- Here is an array of apps and services that offer free screen-sharing capabilities, organized by the main focus of the tool (remote access, web conferencing, or screen sharing alone).
- So today in this article I’m going to share with you 7 best remote desktop sharing applications which you can use on Ubuntu and other Linux distributions. TeamViewer is one of the most popular and widely used remote desktop sharing across Microsoft Windows, Mac OS.
This blog post applies to screen sharing support for iOS devices running iOS 8-10. Bomgar has updated iOS screen sharing for customers running iOS 11.
Introduced with Mac OS X 10.5 Leopard, Back to My Mac could handle simple networking situations with a single-layer of address sharing (via Network Address Translation, or NAT), and worked only.
With iOS 11 + Bomgar, iPad/iPhone screen sharing is available over WiFi or cellular network connections. Check out our tutorial to see how to set it up.
iOS Screen Sharing for iOS 8-10
The help desk and IT support organizations we serve tell us they are getting more requests to support iPads and iPhones. Often there’s a hint of mild frustration in the voice. As advanced as iOS devices are, the process of supporting them, ironically, takes one back to the days before screen sharing. “Go to Settings … now swipe down … do you see Mail, Contacts, Calendars?”
Because of Apple’s restrictions in iOS, not only could we not control remote iPads or iPhones, we couldn’t see them very well either. Until today, that is.
Today, Bomgar announces iOS Screen Sharing. This new capability offers the most comprehensive, real-time seeing of iPads and iPhones possible to date. With it you can see the screen of the remote device, including the camera, all the apps, and their associated settings. Basically, whatever the user sees, you can see.
As useful as the new screen sharing capability is, there are some limitations. So I thought a blog post that clarifies what iOS Screen Sharing is and shows how it works would be worthwhile.
What is iOS Screen Sharing?
iOS Screen Sharing is the ability to see the screen of remote iOS 8.0.1+ devices that are connected via USB to a Mac running OS X Yosemite.
Technically, the screen sharing session occurs between the remote Mac computer and the support rep. The support rep can see when an iOS device connects and click a button requesting to view the iPad or iPhone screen on the Mac.
As with other Bomgar support sessions, the remote customer can allow screen sharing or not (most easily by unplugging the USB cable!). And we can record a video of the screen sharing session for auditing purposes.
What are its limitations?
For the support rep side of the session, you need the following:
- Bomgar Remote Support 15.1.2+ (iOS Screen Sharing is not available with Bomgar Privileged Access Management)
- Windows, Mac, or Linux Desktop Rep Console (iOS Screen Sharing is not available when connecting from our mobile apps)
For the customer side of the support session, the following are necessary:
- iPad, iPhone, or iPod running iOS 8.01+
- Mac computer running Mac OS X Yosemite
- USB cable connecting the iOS device to the Mac
I should probably also reiterate here that there is no direct remote control of or direct screen sharing with the iOS device. The iOS screen is shared with the Mac, and the Mac screen is shared with the Bomgar rep. Although the rep may be able to fully control the remote Mac desktop, interaction with the iOS device is limited to View Only.
Start a Mac Support Session
Given the current system requirements, you need to be in an active remote Mac support session before you can use iOS Screen Sharing.
Have the Customer Plug In the iOS Device
Ask the customer to connect their problem device to their Mac via the USB cable.
Just an aside here … Apple is ever tightening the interaction between Mac computers and iOS devices. Some capabilities that required the USB cable in the past are now available over wireless or Bluetooth. I’m speculating, but the USB cable may not be required with iOS 11. For now, it is.
Start iOS Screen Sharing
When an iPad or iPhone connects to the Mac, you can request to see it by clicking the device name in the iOS Device Screen Sharing dropdown menu.
If multiple devices are connected, they will be listed by device name.
Guide the Customer with the Virtual Pointer
Once you can see the screen of the remote iOS device, you can guide the customer through troubleshooting. The Virtual Pointer is the best tool for this job.
After the Session, Save the Video for Reporting/Training Purposes
One benefit of using Bomgar for remote support is the detailed audit record each session generates. With iOS Screen Sharing, a video of the remote support session can be recorded and saved.
iOS Screen Sharing Video Transcript
Bomgar Remote Support now includes iOS Screen Sharing, a new capability that lets you see the screen of a remote iPad or iPhone that is connected via USB to a remote Mac computer. To use iOS Screen Sharing, you’ll need to meet a few requirements.
The support rep will need Bomgar Remote Support 15.1.2 or higher and the desktop version of the Bomgar Representative Console running on Windows, Mac, or Linux.
The remote customer will need an iPad, iPhone, or iPod running iOS 8.01 or higher, a Mac computer running Mac OS X Yosemite, and a USB cable connecting the iOS device to the Mac.
For this demo, we’ll assume you’re already in a remote Mac support session.
Have the customer connect the iOS device to the Mac with the USB cable.
Once the device connects, you can request to see it by clicking the device name in the iOS Screen Sharing drop down menu.
A live stream of the device screen will appear on the Mac desktop, and you’ll be able to see in real-time the screen of the remote device, including the camera, all the apps, and their associated settings.
Because the screen sharing session is view only, we recommend using the Virtual Pointer.
This will allow you to show the customer how to troubleshoot his own device.
Bomgar can also record a video of the iOS Screen Sharing session.
The video can be part of your audit trail or you share it with the customer in case they run into this problem again.
May 26, 2020 Preview — the default Mac app for opening images, PDFs, and other files — comes with a few editing tools. You can draw in a similar fashion to Microsoft’s Paint, and you can add text boxes. Jun 30, 2016 The Prisma app for iPhone lets you apply the painting style of a famous artist. Photo: Prisma An AI-powered app that turns any boring photo into an art masterpiece is taking the app.
iOS Screen Sharing offers the most comprehensive, real-time viewing of remote iPads and iPhones possible to date.If you’re a developer or a system administrator and have to travel more then you might be having trouble keeping up with your work. Program or web development and system administration is kind of work which involves continuous attention and it gets even more difficult when you are travelling or have to work from different places.
Well, for such persons there are some tools called desktop sharing apps which can help to keep up with the work on their computer no matter at which location you are, you can keep track from other computer or smartphone. Many computer manufacturing giants and software developing businesses use these types of tools to troubleshoot problems at customers end.
Also you can use these tools to control your desktop, share files, and perform many other tasks remotely. So today in this article I’m going to share with you 7 best remote desktop sharing applications which you can use on Ubuntu and other Linux distributions.
Desktop Sharing Software
TeamViewer is one of the most popular and widely used remote desktop sharing across Microsoft Windows, Mac OS, Chrome OS and Linux platforms. What makes it so much popular is that it offers most secure and reliable of remote desktop sharing on multiple devices with seamless connectivity.
Publishers are offering this tool in two different releases, one is for free which can only be used for personal use and other is paid release mostly suitable for business use.
You can transfer files between your desktop and smartphone using this tool, and as all we know Augmented Reality (AR) is a next big thing and TeamViewer enables you to fix issues beyond the screen with the help of dedicated AR tool named TeamViewer Pilot. I have worked around TeamViewer many times and find it most secure and reliable app for remote desktop sharing.
2. KDE Connect
KDE Connect is available as an Android mobile app and Linux desktop application which helps you create seamless connection between your smartphone and desktop computer for remote desktop sharing.
KDE Connect offers various features such as Android push notifications on your desktop, battery status of your Android smartphone and also you can remotely control your desktop with multimedia control, input remote and directly run commands in Linus commands as you can see all the options in below screenshots taken from my Android phone.
There are lots of things you can do with this tool and you can always enable and disable some of its features for safety.
$ sudoapt-get update
$ sudo apt-install kdeconnect indicator-kdeconnect
Remmina is a free and open-source remote desktop sharing client which works well with Ubuntu and other Linux distributions. Written in GTK+3, it is an ideal tool for system administrators and for those who work while travelling.
Remmina comes with whole lot of features and plug-ins to customize it as you need. Some of the features are double-click configuration, last view mode for each connection, dark tray icons, toggle full screen mode, etc. There are also some unique plug-in dedicated features for each plug-ins such as RDP, VNC, SSH, SFTP, SPICE and EXEC.
Support for lot of network protocols and easy to use intuitive user interface makes it one of the most reliable remote desktop sharing applications for Ubuntu and other Linux distro’s.
$ sudoapt-get update
$ sudoapt-get install remmina remmina-plugin-* libfreerdp-plugins-standard
4. VNC Connect
VNC Connect is a simple and secure remote desktop sharing tool from Real VNC. As we know VNC stands for Virtual Network Computing which uses Remote Frame Buffer protocol to remotely control another computer.
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Powered with 256t-bit AES session encryption, VNC Connect is one of the most secure desktop sharing tools with multi-factor authentication, granular access control and rich session permissions.
VNC Connect comes with responsive and intuitive user interface which is very easy to use. Features like cloud connectivity, file transfer, printing, are notable features of this desktop sharing tool.
Apart from that it allows to tweak and configure the viewer window as you need, client automatically takes the screenshot for the connections, support for multiple sessions at a time.
Download VNC Connect Here
NoMachine is a simple yet powerful remote desktop sharing application to access your Ubuntu computer doesn’t matter wherever you are. Based on NX protocol from NX Technologies, it is one of the most reliable and cross-platform remote desktop sharing too.
You can access everything on your computer from wherever you are weather it is important files, audios, videos or documents; you have everything at your fingertips. This is fast and high quality applications, there are few out there those can match it. In just few clicks you get access to your computer.
It lets you work on any content on your computer, record whatever you’re doing especially when you are playing around bugs or glitches as it is always a good idea to have them recorded for finding the fix. NoMachine is a kind of remote desktop sharing app every system administrator or every customer service executive needs.
Vinagre is a feature-rich remote desktop client for Linux and various other distributions including Ubuntu. With protocols like RDP, VNC and SSH are onboard you can have multiple connections at a time seamlessly.
Talking about feature it auto remembers the password for connections, bookmark connections, F11 shortcut to turn on/off fullscreen mode and save screenshots for current connections.
KRDC is remote desktop client especially developed for KDE desktop environment. With the help of RDP or VNC protocol it gives you hassle free access to your system. It comes with simple and easy to use interface but if you are expecting it to provide lots of features then it is not going to happen.
Even though it doesn’t offer many features but still you can perform normal task such as file sharing, access documents and other files on your system.
So these are the 7 best remote desktop sharing applications you can use to access your Linux system from anywhere. Feel free to share your views and queries at @LinuxHint and @SwapTirthakar.