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How to remove redirects to apple-online-guard[.]com from Mac?

What is apple-online-guard[.]com?

The pop up 'Enter your name and password for the server:' occurs every time the MAC client is trying to access the CIFS share. CUSTOMER EXCLUSIVE CONTENT Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

Apple-online-guard[.]com is a scam website, designed to target iPhone users. However, it may be accessed on other Apple products as well. This deceptive site claims that visitors' devices are infected and recommend to download/install promoted application. No webpage can actually detect threats/issues present on a system; therefore, any that make such proclamations are scams. Furthermore, software endorsed using such deceptive techniques is often nonoperational, untrustworthy and even malicious. Most visitors access apple-online-guard[.]com and similar websites unintentionally, via redirects caused by intrusive adverts or by PUAs (Potentially Unwanted Applications).

Once accessed, apple-online-guard[.]com displays a pop-up window. It states that users must read an important notification, concerning their device. When the pop-up is closed, the background page informs users that their iPhone has been infected with three viruses. These nonexistent infections have supposedly damaged the device's battery and may cause more damage. To fix this, users are instructed to click 'Download and Install' and download/install the promoted virus protection tool from the AppStore. Afterwards, they are to run this app and remove the fake viruses. It must be emphasized that all claims made by apple-online-guard[.]com are false. Furthermore, such scams commonly push fake anti-viruses, adware, browser hijackers and other PUAs, as well as malware (trojans, ransomware, etc.). Therefore, it is strongly recommended against trusting apple-online-guard[.]com and other sites akin to it.

PUAs can force-open not just deceptive/scam pages but also sale-based, untrustworthy, rogue, compromised and malicious websites. However, these apps can have other/additional abilities. They can enable the placement of various intrusive adverts on any visited site. When clicked on, the delivered ads can redirect to dangerous sites and stealthily download/install software (e.g PUAs). Unwanted applications can hijack browsers, by modifying settings and denying access to them - in order to promote fake search engines. Most PUAs can track data. They can monitor browsing activity (browsing and search engine histories) and collect personal information (IP addresses, geolocations and other details). This vulnerable data is likely to be shared with third parties, seeking to misuse it for profit. To summarize, PUAs can cause system infiltrations/infections, financial loss, severe privacy issues and even identity theft. To ensure device and user safety, all suspect applications and browser extensions/plug-ins must be removed immediately upon detection.

Threat Summary:
Nameapple-online-guard.com pop-up
Threat TypePhishing, Scam, Mac malware, Mac virus
Fake ClaimScam claim users' devices are infected.
Detection NamesESET (Phishing), CLEAN MX (Phishing), Fortinet (Spam), Spamhaus (Spam), Full List (VirusTotal)
Serving IP Address95.217.111.214
Promoted Unwanted ApplicationScam promotes dubious apps.
SymptomsYour Mac becomes slower than normal, you see unwanted pop-up ads, you are redirected to dubious websites.
Distribution methodsDeceptive pop-up ads, free software installers (bundling), fake Flash Player installers, torrent file downloads.
DamageInternet browser tracking (potential privacy issues), display of unwanted ads, redirects to dubious websites, loss of private information.
Malware Removal (Mac)

To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner.
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To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Guardapl.com, contentfilled.com and protected-connection.com are a few examples of other scam sites, targeting iPhone users. Social engineering and scare-tactics are used to trick users into performing specific actions. Popular scam models include (but are not limited to): warnings that the device is infected, a piece of essential software is outdated, claims that a prize can be won, ludicrous offers, and so on. While these schemes operate differently, the end-goal is the same - to generate revenue for the scammers / cyber criminals behind them.

How did potentially unwanted applications install on my computer?

PUAs proliferate via download/installation setups of other software. This deceptive marketing method of pre-packing regular products with unwanted or malicious additions - is called 'bundling'. Rushed download/installation processes (e.g. skipped steps and sections, etc.) - increase the risk of inadvertent installation of bundled content. Some PUAs have 'official' download pages, which are often promoted by deceptive/scam ones. Once clicked on, intrusive advertisements can execute scripts to download/install PUAs without user permission.

How to avoid installation of potentially unwanted applications?

All products should be researched and downloaded only from official and verified sources. Unofficial and free file-hosting sites, Peer-to-Peer sharing networks and other third party downloaders - are considered to be untrustworthy, hence they are advised against use. When downloading/installing, it is recommended to read terms, explore all possible options, use 'Custom/Advanced' settings and opt-out from additional apps, tools, features, etc. Intrusive adverts appear ordinary and harmless, however they redirect to questionable webpages (e.g. gambling, pornography, adult-dating and others). In case of encounters with ads/redirects of this kind, users should inspect the system and remove all suspicious applications and/or browser extensions/plug-ins from it - without delay. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Text presented in the pop-up displayed by apple-online-guard[.]com:

Please Read Important Notification Regarding Your iOS Device.

Appearance of the background page of apple-online-guard[.]com:

Text presented in this page:

Apple Security
9 April 2020
(3) Viruses has been detected on your iPhone and battery has been infected and damaged.

If you do not remove this malware now, it may cause more damage to your device. How to fix this:

Step 1: Tap the button below & install the recommended virus protection tool for free from the AppStore.

Step 2: Run the app to remove all malware to repair your phone to 100%

1 minutes and 10 seconds
Download and Install
Detected By Apple.

Screenshot of the apple-online-guard[.]com scam's desktop version:

Screenshot of the background page of this version:

Instant automatic Mac malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

  • STEP 1. Remove PUA related files and folders from OSX.
  • STEP 2. Remove rogue extensions from Safari.
  • STEP 3. Remove rogue add-ons from Google Chrome.
  • STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.

Video showing how to remove adware and browser hijackers from a Mac computer:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your 'Applications' folder:

Click the Finder icon. In the Finder window, select 'Applications'. In the applications folder, look for 'MPlayerX','NicePlayer', or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Remove apple-online-guard.com pop-up related files and folders:

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder..

Check for adware-generated files in the /Library/LaunchAgents folder:

In the Go to Folder.. bar, type: /Library/LaunchAgents

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware generated files in the /Library/Application Support folder:

In the Go to Folder.. bar, type: /Library/Application Support

In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

Check for adware-generated files in the ~/Library/LaunchAgents folder:

In the Go to Folder bar, type: ~/Library/LaunchAgents

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware-generated files in the /Library/LaunchDaemons folder:

In the Go to Folder.. bar, type: /Library/LaunchDaemons

In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

apple-online-guard.com pop-up removal from Internet browsers:

Remove malicious extensions from Safari:

Remove apple-online-guard.com pop-up related Safari extensions:

Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences..'.

In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Remove malicious plug-ins from Mozilla Firefox:

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Remove apple-online-guard.com pop-up related Mozilla Firefox add-ons:

Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.

Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Remove malicious extensions from Google Chrome:

Remove apple-online-guard.com pop-up related Google Chrome add-ons:

Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.

In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

  • If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

What is EssentialCommand?

EssentialCommand is an adware program. Adware is a form of malware. When adware software gets inside your Apple Mac, it might carry out various harmful tasks. Some of the more common acts on MAC systems include: adware software can display constant pop-up deals and/or annoying ads;adware software can redirect your browser to unsafe web-sites; adware can slow down your computer; adware can modify web-browser settings.

Another reason why you need to remove EssentialCommand is its online>NameEssentialCommand, Essential Command 1.0 appTypeadware, potentially unwanted application (PUA), popups, pop-up virus, pop up advertisementsSymptoms

Also, with the 3D page flipping effect, the smooth transition gives you the feel of actually flipping a book.Show More. News

  • advertising banners appear in places they shouldn’t be
  • you keep getting redirected to unfamiliar web-pages
  • an unexpected addon appears in your browser
  • your internet browser startpage has modified and you cannot modify it back
  • speed test good but internet slow
  • CPU usage seems unusually high
RemovalEssentialCommand removal guide

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How to Remove EssentialCommand (removal instructions)

In most cases adware requires more than a simple uninstall with the help of the Finder in order to be fully removed. For that reason, our team developed several removal solutions that we’ve summarized in a detailed instructions. Therefore, if you have the unwanted EssentialCommand ads on your computer and are currently trying to have it uninstalled then feel free to follow the step-by-step guide below in order to resolve your problem. Read this manual carefully, bookmark it or open this page on your smartphone, because you may need to exit your browser or reboot your MAC.

To remove EssentialCommand, perform the steps below:

  1. How to delete EssentialCommand adware software without any software
  2. Automatic Removal of EssentialCommand adware software

How to delete EssentialCommand adware software without any software

This part of the blog post is a step-by-step tutorial that will show you how to remove EssentialCommand manually. You just need to follow every step. In this case, you do not need to download any additional applications.

Delete PUPs through the Finder

The best way to start the MAC system cleanup is to remove unknown and suspicious applications. Using the Finder you can do this quickly and easily. This step, in spite of its simplicity, should not be ignored, because the removing of unneeded applications can clean up the Mozilla Firefox, Safari and Chrome from pop up ads, hijackers and so on.

Open Finder and click “Applications”.

It will display a list of all applications installed on your Apple Mac. Scroll through the all list, and delete any questionable and unknown software. Right click to suspicious application and select “Move to Trash”. Another way is drag the program from the Applications folder to the Trash.

Most important, scroll through the all list, and move to trash any unknown applications. Don’t forget, choose Finder -> Empty Trash.

Remove EssentialCommand from Safari

By resetting Safari web-browser you revert back your browser settings to its default state. This is first when troubleshooting problems that might have been caused by the EssentialCommand adware.

Click Safari menu and choose “Preferences”.

It will open the Safari Preferences window. Next, click the “Extensions” tab. Look for unknown and suspicious addons on left panel, select it, then press the “Uninstall” button. Most important to remove all unknown extensions from Safari.

Once complete, click “General” tab. Change the “Default Search Engine” to Google.

Find the “Homepage” and type into textfield “https://www.google.com”.

Remove EssentialCommand from Firefox by resetting internet browser settings

Resetting Mozilla Firefox web browser will reset all the settings to their default values and will remove EssentialCommand ads, malicious add-ons and extensions. However, your saved passwords and bookmarks will not be changed, deleted or cleared.

Run the Firefox and click the menu button (it looks like three stacked lines) at the top right of the internet browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will open the slide-out menu.

Select the “Troubleshooting information”. If you’re unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page as shown on the image below.

Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation prompt. The Mozilla Firefox will begin a task to fix your problems that caused by the EssentialCommand adware. Once, it’s done, click the “Finish” button.

Remove EssentialCommand adware from Google Chrome

If you have adware problem or the Google Chrome is running slow, then reset Chrome settings can help you. In the steps below we’ll show you a way to reset your Chrome settings to original state without reinstall. This will also allow to remove EssentialCommand ads from your internet browser.

  1. First, start the Google Chrome and click the Menu icon (icon in the form of three dots).
  2. It will open the Google Chrome main menu. Choose More Tools, then click Extensions.
  3. You will see the list of installed extensions. If the list has the plugin labeled with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following tutorial: Remove Chrome extensions installed by enterprise policy.
  4. Now open the Chrome menu once again, press the “Settings” menu.
  5. Next, click “Advanced” link, that located at the bottom of the Settings page.
  6. On the bottom of the “Advanced settings” page, click the “Reset settings to their original defaults” button.
  7. The Chrome will open the reset settings prompt as shown on the image above.
  8. Confirm the browser’s reset by clicking on the “Reset” button.
  9. To learn more, read the post How to reset Chrome settings to default.
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Automatic Removal of EssentialCommand adware software

The easiest way to delete EssentialCommand adware software is to run an antimalware application capable of detecting adware We recommend try MalwareBytes or another free malicious software remover that listed below. Free mp4 editing software mac. It has excellent detection rate when it comes to adware, hijacker infections and other potentially unwanted software.

How to remove EssentialCommand with MalwareBytes AntiMalware

If you’re still having problems with the EssentialCommand adware removal or just wish to scan your MAC OS occasionally for adware and other malicious software, then download MalwareBytes. It’s free for home use, and scans for and removes various undesired apps that attacks your MAC system or degrades computer performance. MalwareBytes can remove browser hijacker, adware, PUPs as well as malware, including ransomware and trojans.

  1. Download MalwareBytes Anti-Malware by clicking on the link below.
    Malwarebytes Anti-malware (Mac)
    Author: Malwarebytes
    Category: Security tools
    Update: July 10, 2018
  2. When the download is complete, close all programs and windows on your machine. Open a file location. Run the downloaded file and follow the prompts.
  3. Press the “Scan” button to perform a system scan with this tool for the EssentialCommand adware. This process can take some time, so please be patient. During the scan MalwareBytes will look for threats exist on your computer.
  4. As the scanning ends, you may check all threats detected on your MAC system. Make sure all threats have ‘checkmark’ and click “Remove Selected Items”.

How to stay safe online

By installing an ad blocker program such as AdGuard, you are able to block malicious websites, stop autoplaying video ads and remove a huge count of distracting and unwanted ads on webpages.

Click the link below to download AdGuard.

AdGuard for Mac download
Author: © Adguard
Category: Security tools
Update: January 17, 2018

Once the downloading process is done, launch the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you launch your MAC, AdGuard will start automatically and stop intrusive pop-up advertisements, block harmful and misleading web pages.

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To sum up

After completing the few simple steps outlined above, your machine should be clean from the EssentialCommand adware and other malicious software. The Safari, Firefox and Google Chrome will no longer display the EssentialCommand ads. Unfortunately, if the step-by-step guidance does not help you, then you have caught a new adware, and then the best way – ask for help here.

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