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How to have the Cisco Jabber software installed on a computer.

Contract users supported by DoIT should have a case sent to General Departmental Support to have Jabber downloaded to their computer. You may also contact your local IT support to help you install the client. If you have adminstrator rights to your computer, you can follow the instructions below.

'Cisco Jabber is a great software for companies and I would highly recommend using it for your company to help coworkers easily message each other online.' 'Transferring phones and using computer for calls instead of the Cisco phones is very easy. Jan 31, 2018  Collaborate more securely and effectively from anywhere with colleagues, business partners, and customers using Cisco Jabber for Mac. Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio and web conferencing, enterprise voice, and visual voicemail into one client on your desktop. Follow the instructions below to upgrade the Cisco Jabber software on a Mac. Open Cisco Jabber. Click Jabber - Check for Updates. If you are using the most recent version of Cisco Jabber, you will see a message that indicates so. If not, you will be offered the opportunity to upgrade. Click Install Update.

Jabber is available in the Campus Software Library. It can be installed on either Windows or Mac computers. There is no Linux client. For more about Jabber, please see Cisco VoIP - Jabber for Voice Only Overview and Sign in Information.

Please note that a Jabber account must be requested specifically for a phone number when it is set up. To use Jabber, you must have a personal phone number assigned to you. To see if your phone number has a Jabber account, you can go to the Self Care Portal Cisco VoIP - Self Care Portal. Look under My Phones. If you see Cisco Jabber for Desktop, that means you have an account. If you do not have account, you may have your authorized user place an order. Cisco VoIP Request Forms

Due to many users working off-campus due to the COVID19 pandemic, you may now download Jabber to your personally owned laptop. After campus resumes normal operations, this permission may be revoked. If you are working off-campus, do not use Jabber to call 911. Please use your personally-owned telephone for 911 calls.

Windows

  1. Navigate to the Campus Software Library to acquire the Cisco Jabber and E911 Softphone Locator for Windows OS installation files.
    1. Download Cisco Jabber for Windows
    2. Download E911 Softphone Locator for Windows
  2. Navigate to where the downloaded files were placed and double click the Cisco Jabber installer.
    1. Select 'Accept and Install'.
      1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
    2. Select 'Finish'.
  3. Navigate to where the downloaded files were placed and double click the E911 Softphone Locator installer.
    1. Select 'Next'.
    2. Please note, settings prompted for during installation should already be included, however, to ensure this is in fact the case, please perform the following.
      1. Select 'SSL/TLS (Encrypted)' and then select 'Next'.
      2. Provide the following values and then select 'Next'.
        1. Primary EGW: e911egw1.doit.wisc.edu
        2. Primary Port: 443
        3. Secondary EGW: e911egw2.doit.wisc.edu
        4. Secondary Port: 443
      3. Provide the following value and then select 'Next'.
        1. IP-PBX ID: 1
      4. Select 'Everyone' then select 'Next'.
      5. Select 'Next'.
        1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
      6. Select 'Close'.
  4. For instructions on signing in, see Cisco VoIP - Jabber for Voice Only Overview and Sign in Information.

Mac

  1. Navigate to the Campus Software Library to acquire the Cisco Jabber and E911 Softphone Locator for Mac OS installation files.
    1. Download Cisco Jabber for Mac
    2. Download E911 Softphone Locator for Mac
  2. Navigate to where the downloaded files were placed and double click the Cisco Jabber installer.
  3. Double click the Cisco Jabber .pkg file.
    1. Select 'Continue'.
    2. Select 'Continue' and then 'Agree'.
    3. Select 'Install'.
      1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
    4. Select 'Close'.
  4. Navigate to where the downloaded files were placed and double click the E911 Softphone Locator installer.
    1. Drag 'ESL.app' to the 'Applications' folder.
    2. Drag 'esl-startup.sh' to the 'bin' folder.
    3. Drag 'wss.com.esl.plist' to the 'LaunchAgents' folder.
    4. Navigate to your 'Applications' folder and double click 'ESL.app' to begin the service.
  5. For instructions on signing in, see Cisco VoIP - Jabber for Voice Only Overview and Sign in Information .

If you need further help, please contact the DoIT Help Desk for assistance


Keywords:install ds contract vip personal owned machine computer download soft client phone jabber softphone Suggest keywordsDoc ID:78622
Owner:ELIZABETH C.Group:Voice Services
Created:2017-12-07 17:33 CDTUpdated:2020-03-24 12:35 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, DoIT Tech Store, Network Services, Voice Services
Feedback:210CommentSuggest a new document

Cisco Jabber for MAC – Download Latest version (12.6.1.284387) of Cisco Jabber for MAC PC and iOS/iPad directly from official site for free now.

Download Cisco Jabber for MAC

File Name: Cisco Jabber

App Version: 12.6.1.284387

Update: 2019-09-11

How To Install Cisco Jabber on MAC OSX

To install Cisco Jabber 2020 For MAC, you will need to install an Android Emulator like Bluestacks or Nox App Player first. With this android emulator app you will be able to Download Cisco Jabber full version on your MAC PC and iOS/iPAD.

  1. First, Go to this page to Download Bluestacks for MAC.
  2. Or Go to this page to Download Nox App Player for MAC
  3. Then, download and follow the instruction to Install Android Emulator for MAC.
  4. Click the icon to run the Android Emulator app on MAC.
  5. After bluestacks started, please login with your Google Play Store account.
  6. Then, open Google Play Store and search for ” Cisco Jabber “
  7. Choose one of the app from the search result list. Click the Install button.
  8. Or import the .apk file that you’ve downloaded from the link on above this article with Bluestacks/NoxAppPlayer File Explorer.
  9. For the last step, Right-Click then install it.
  10. Finished. Now you can play Cisco Jabber on MAC PC.
  11. Enjoy the app!

Cisco Jabber for MAC Features and Description

Cisco Jabber App Preview

Cisco Jabber™ for Android is a collaboration application that provides presence, instant messaging (IM), cloud messaging, voice and video calling, voicemail capabilities on Android phone, tablet and Android Wear devices. Escalate your Jabber calls into multi-party conferencing with Cisco Webex® Meetings. This integrated collaboration experience works with both on premise and cloud-based collaboration architectures.

This application supports the following capabilities:
• High-quality voice and video with interoperability to Cisco TelePresence and other audio/video endpoints
• IM and presence in on-premises, Webex Messenger or team messaging deployment
• Visual voicemail
• One-tap escalation to Webex meetings (cross-launches the Cisco Webex® Meetings application)
• Meeting controls in Cisco Meeting Server(CMS) meetings and Webex CMR meetings

Device and Operating System Requirements:
Cisco Jabber for Android Release 12.7 is officially supported on the following Android devices:
• Blackberry: Priv
• Fujitsu: Arrows M357
• Google: Nexus 4/5/5x/6/6P/7/9/10, Pixel, Pixel C/XL/2/2 XL/3/3 XL
• Honeywell Dolphin: CT40, CT50, CT60
• HTC: 10, A9, E9 PLUS, M7, M8, M9, One Max, X9
• Huawei: Honor 7, M2, Mate 7/8/9/10/10 Pro/20/20 Pro, Nova, P8, P9, P10, P10 Plus, P20, P20 Pro, P30, P30 Pro
• LG: G2, G3, G4, G5, G6, V10, V30
• Motorola: MC40, Moto G, Moto X, Moto Z Droid
• Nokia: 6.1
• OnePlus: One, 5, 5T, 6 and 6T
• Panasonic: Toughpad FZ-X1
• Samsung: devices that meet the minimal hardware requirement
• Smartisan: M1L
• Sonim: XP8
• Sony Xperia: A, M2, XZ, XZ1, XZ2, XZ3, Z1, Z2, Z2 tablet, Z3, Z3 Tablet Compact, Z3+, Z4, Z4 TAB, Z5, Z5 Premium, ZR
• Xiaomi: Mi 4/4C/5/5S/6/8/9/A1/Max/Mix 2/Note/Note 2/Pad2, Pocophone, Redmi 3/Note 3/Note 4X/Note 5
• Zebra: TC51, TC70, TC75X

Cisco Jabber for Android Release 12.7 is also supported on a couple of Chromebook models.
Refer to Release notes for more details including Android OS version, Chromebook support and any potential updates.
For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber

IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for Android configurations, or proper connectivity will not be established. For details, review the Cisco Jabber Installation and Configuration Guide.

IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you.

Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen [email protected]”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html.

Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013 – 2019 Cisco Systems, Inc. All Rights Reserved.

By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below:
http://www.cisco.com/web/siteassets/legal/privacy.html
http://www.cisco.com/web/siteassets/legal/jabber_supp.html

Support URL
http://www.cisco.com/c/en/us/support/unified-communications/jabber-android/tsd-products-support-series-home.html

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assign host
admit people waiting in the lobby
mute/unmute all participants
– Call pickup
– Modern input box with quick actions
– Moved main navigation icons to the bottom
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